Temporary English-Speaking Customer Service Representative (temporary)

Paint Your Life is looking for a full-time temporary English-Speaking Customer Service Representative (temporary)  to join our growing team and help support our massive growth! 

About the company:

Paint Your Life (PYL) is a fast-growing global e-Commerce consumer startup and industry leader operating mainly in North America. The company has been operating since 2006.
Our technological e-commerce platform allows our customers to enjoy the order process of a unique hand-painted portrait designed and created especially for them from photos they upload. All the technical details, communications, approvals, and proofing are fine-tuned to perfection to ensure the customer will love the final result.

With over 11, 000 five-star ratings on Trustpilot, Paint Your Life has become the absolute leading hand-painted portrait service in the world. Our services help customers cherish their most emotional memories and even allow them to dream up a memory they wish they had and bring it to life with our multiple photos Compilation Service.

Position – English Speaking Customer Service representative
Working days: Monday – Sunday, (2 days off)
Working hours: shift-based schedule 
Salary: according to qualification and experience, Range – 1300-1800 GEL

Job requirements:

• Working experience 6 months
• Fluent in the English language – Excellent Verbal and writing skills are a must
• Personal Communication skills
• Experience in living/studying in English speaking countries is an advantage
• Experience in customer service is an advantage
• Basic knowledge of MS Office

Job description:

• Responsible of answering incoming calls of Customers
• Responsible to do outgoing calls to follow up on the existing customers/orders
• Responsible of answering incoming E-mails of Customer
• Maintaining Customer account records in the system
• Provide accurate and valid information by using the tools given on professional training
• Clarifying and resolving customer`s complaints
• Providing appropriate solutions within the time limits
• Selecting and explaining the best solution for customer
• Following up to ensure resolution
• important notice – We do only Customer Service, no sales at all.

Personal Skills required:

• Positive
• Open-minded and Flexible
• Quick Learner
• Ability to work under pressure and stay focused
• Time management skills
• Patient
• Ability to multitask and stay organized
• Hardworking

We offer: 

•   Opportunity to grow with International Company and be promoted  
•   Qualification Trainings related to the professional skills  
•   Personal Development tools  
•   Health Insurance  
•   Transportation Service  
•   Opportunity to work in Global projects  
•   Great work atmosphere in a creative Team  
•   Corporative events  

Important notice:

• This is a temporary appointment for meeting seasonal/ peak workloads 
• Period of appointment: till the end of January 

If you feel you meet with vacancy requirements, please send your CV to: vacancy.pylge@paintyourlife.com and indicate the position you are applying for in the subject line. Only short-listed candidates will be contacted.

We apologize for not being able to contact each rejected applicant personally.

Good Luck!

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